Shipping & Delivery

We offer a range of delivery methods, so you can select the delivery method that most suits your needs.

• Express/ Special deivery orders will be dispatched same-day if received before 2pm Monday-Friday (excl. Bank Holidays), and will otherwise be dispatched the next working day.
• We aim to dispatch all standard orders same-day if received before 2pm Monday-Friday (excl. Bank Holidays). - on the busiest days the Express/ Special Delivery are prioritised.
• Orders received after 2pm will be dispatched the next working day (Monday-Friday, excl. Bank Holidays).
• Bulk / parcel orders received before 2pm Monday-Friday (excl. Bank Holidays) will be collected the next working day for delivery within 48 hours from collection.
• We aim to have your PICK UP IN STORE order ready same day if placed before 2pm - or next working day, if placed after 2pm. We are delighted to offer ultra-fast turn around, please call 01494 728181 during working hours. Otherwise you will receive a text to your mobile number (if provided) when your order is ready.

 At Axion Now, we will deliver to the dispatch address provided by you, the consumer, either directly for orders placed by credit card, debit card, or using store credit, or providedby PayPal when checking out using PayPal.

• Its your responsibility to check the address you provide is correct. 
• If packages sent by a tracked service are refused by you or your representative at the given address, or returned due to non-payment of charges such as customs or import duty, any charges incurred by us here at Axion Now, these charges may be deducted, at our discretion, from any refund later made for that order
• Please note that neither Royal Mail, nor our courier services, will collect from us or deliver on Bank Holiday

1) Your UK Shipping options

• UK Royal Mail Standard - 1-4 days - Insured up to £20
• UK Royal Mail 'Signed For' - Estimated delivery time - 1-4 days - Insured up to £50
• UK Express Delivery - Estimated delivery time 1-2 Days Monday - Friday (excluding Saturday) - Insured up to £500
• UK Express Saturday Delivery - Estimated delivery time 1-2 Days Monday - Saturday - Insured up to £500

• Some items may carry an extra posting charge due to their weight and competitive pricing (e.g. booster boxes)
• If you would like higher insurance, just get in touch with us enquiries@axionnow.com or 01494 728181

 2) International Shipping - by Royal Mail

• Supported European countries only
• You, the customer, are responsible for any customs charges or import duties payable on receipt of international packages.
• If a package is refused by the consumer or returned due to non-payment of any charges or duties, or the provision of an incorrect address, any charges incurred by Axion Now in shipping and recovering the package may, at our discretion, be deducted from any refund later given for the order.

 a. International Standard

• Estimated delivery time 3-5 Days 
• This delivery method is not tracked. 
• Estimated delivery times are provided by our postal services, and packages can take longer to arrive, or may be subject to delays at Customs
• Lost claims can be made 20 or more working days after the due date for delivery.

b. International Tracked & Signed

• Estimated delivery time 3-5 Days 
• Estimated delivery times are provided by our postal services, and packages can take longer to arrive, or may be subject to delays at Customs
• Lost claims can be made 20 or more working days after the due date for delivery.
• International Signed for - This service uses the same estimated delivery times as Standard International, but comes with a tracking number allowing for delivery confirmation.
• This service is insured up to £60.

 3) Collection at Axion Now Centre in Amersham

• All orders can be collected at our Axion Now Centre in Amersham from Monday – Saturday during store opening hours.
• We aim to have your PICK UP IN STORE order ready same day if placed before 2pm - or next working day, if placed after 2pm. You will receive a text to your mobile number (if provided) when your order is ready. 
• We are delighted to offer ULTRA-FAST turn around, please call 01494 728181 during working hours.